
Question by alexy: 52″ LCD TV FULL HD, has Audio but no picture, any help?
I have a seven month old 52″ LCD TV FULL HD(Samsung). Up until last night, the TV has worked well. I turned the TV off using the remote however, when I turned it on this morning, there was audio, all functions, but no picture but when you look very closely at the screen you should be able to see the image changing, but as there is no back light there is no luminescence so it will appear black. After two days it starts to work perfect again. Three days after I am with the same problem. this is the third time with this problem. first time was two month ago and the tv starts to work perfect after 5 min. Now If I wait for 5 to 6 hours and switch on the TV again the TV works normally. So it seems that the TV needs 5 to 6 hrs of ‘rest’ before it can work normally again after a viewing.
The problem usually happens when I switch off the TV for the day and switch it on again the next day. Please I need to know, what the problem is? What is the cost to fix it?
Best answer:
Answer by Koookies
I sell TV’s and all the Tv’s we sell come with at least a one year warranty so you should be covered through the place you bought.
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January 21st, 2011 at 12:51 am
Hi,
Here what, that should not happen to your TV or any tv out there. Such things like no picture but sound or reverse is clearley faulty circuit board(s). Since you are still under the 1 year manufacturers waranty, why dont you get it fixed, you don’t pay a cent withing the fanufacturer’s period. Not sure about the shiping cost though, but give them a call and find out. Did you know that if it cannot be fixed, they’ll give a new one, either the exact model or a newer model!
Good Luck!